Qualitative study done in a private hospital in Gauteng, Pretoria to explore the support expectation of nurses working in the COVID-19 critical care unit (CCU). There seemed to be a discord between support proposed by the World health organization and the support that nurses received in the COVID-19 ICU. The study included nurses working in the CCU in a private health care facility in Gauteng Province. Qualitative design and Constructivism paradigm was used. The study included 12 nurses working in the CCU, semi-structured interviews were conducted and thematic analysis used for analyzing the data.